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A Volunteer’s Guide to Scoring on GameChanger

As an instructor who is mostly teaching lessons while my students are out playing, one of the greatest innovations in softball in the last 10 years is GameChanger.
(I say this despite the fact that I used to used iScore when I was coaching teams. Both are similar, but like VHS v Beta back in the VCR days, there is a clear winner in the battle for dominance among the masses.)
The beauty of GameChanger et. al. is that when you can’t be at the ballpark you can still keep up on what’s happening during the game. Or after.
(If am not teaching a lesson at the moment and my students are doing well I like to watch in real time. If they are struggling I am old school superstitious enough to believe I’m jinxing them and will check out the final box score later.)
Of course, as the short story The Monkey’s Paw (and the later Bruce Springsteen song) says, with every wish comes a curse.
In the case of GameChanger the curse is that the report you see doesn’t always tell the whole story. Or even an accurate one.
The challenge is that the person keeping score in GameChanger often is a volunteer, usually a parent, frequently a parent who missed the parent meeting and thus got stuck with the job instead of getting to do something simpler like line up hotels for away tournaments or convince the league’s governing board that softball girls deserve to have their fields lined and dragged for games, just like the boys’ baseball teams do.
So the GameChanger parents muddles through as best he/she can. And while the parent may get training on the technical aspects of how to enter information (and how to change it when they realize they screwed up the batting order or mixed up which field is left and which is right), they don’t get the opportunity to learn the nuances of how to score a game in a way that makes sense to someone who knows the game and wants to see what’s really going on.
Luckily, GameChanger parent, you have me! So without further ado, here are some of the nuances no one tells you when you agree to use up your online minutes to post the info on GameChanger.
Left Handed Hitter v Right Handed Hitter
Let’s start with this because it’s pretty basic and simple. For each player, it’s important to mark whether they hit left- or right-handed. Not that it affects the stats at all, but because it helps people who are watching remotely confirm that the Jennifer N they’re seeing is the one they want to watch. Not one of the three other Jennifer Ns on the team.
It’s also important for slappers, particularly newbie slappers who are just making the transition. And it helps give a more accurate picture of the game.
It’s just a simple button. If you have lefties on the team, give that button a click so they show up correctly.
Pop Out v Fly Ball v Line Drive
This one probably drives me battier (pun intended) than anything else because it just defies the laws of softball as well as logic.
If a ball goes out to an outfield, it is a fly ball, not a pop out. A pop out is contact that is caught in the infield area, either in fair or foul territory.
Saying “Mary T pops out to right fielder Sally J” when the ball has clearly traveled 180 feet is just wrong. The only time it would be correct is if Sally J is playing incredibly shallow in right field and the ball goes way up in the air and then comes down to her within spitting distance of the infield.
By the same token, a hitter cannot fly out to an infielder. She can hit a line drive out, or a pop out.
But even if she has to go backwards to catch the ball it’s not a fly ball. A fly ball has a trajectory that carries it well beyond where an infielder could catch it.
A line drive is basically a ball hit in a way gives it an upward trajectory but isn’t as high as a fly ball or pop up. This very basic drawing should help scorers distinguish between them.

Please, please, please, get this right. Otherwise it’s like nails on a chalkboard.
Hit v Error
This one should be pretty straightforward. But apparently it’s not so let me clarify.
If the batter hits the ball in fair territory and no one touches it, it’s a hit. Doesn’t matter how far it went or whether it was on the ground or in the air. It’s a hit.
If the batter hits the ball and a fielder touches it but doesn’t make the play, 99 times out of 100 it’s an error. The exception is a little leeway can be granted if touching the ball required extraordinary effort. Extraordinary effort being defined as “laid herself out to get there” not “stopped picking dandelions when the ball hit her in the shins.”
If the ball came to the fielder and she played hacky-sack with it as she tried to field it, or she fielded it cleanly but threw the ball toward South America instead of the base where an out could be obtained, it’s an error. Even if that fielder was your daughter.
While I have said in the past that I believe slappers should get credit for a hit if they bang the ball off a fielder’s shins and beat the throw, the reality is that’s not how it’s officially scored. It’s still reached on error. Deal with it.
The one area where judgment comes into play is if the ball could have been fielded for an out with an ordinary effort, i.e., it rolls through the hitter’s legs or drops next to an outfielder.
Even though it wasn’t touched, it should have resulted in an out had the fielder played it correctly so it’s considered an error.
This whole “outs v errors,” by the way, is why college coaches tend to take the stats players post on the Internet with a huge dollop of salt. Unless they know the scorer has a high level of skill, they can suspect that batting averages of .825 or ERAs of 0.25 on most teams owe more to scorer inexperience or manipulation than the player’s skills.
Slap v Bunt
People who are new to softball can be excused for not understanding this difference. But it’s an important distinction.
If the batter sticks the bat out with the intention of having the ball hit the bat and roll a few feet away, it’s a bunt. If the batter (especially a left handed batter who is running up on the pitch) takes a swing, or even a half swing, it’s considered a slap whether it comes off hard or soft.
Marking it correctly doesn’t affect the stats at all. But for the parents (or hitting coach) of a slapper who can’t be there it makes a huge deal in knowing that the player is using the skills she’s been training on.
Extra Base Hits and Which Fielder Is Named
Maybe this is just my personal preference but seeing “Jolene T hits ground ball double to shortstop Tina K” is another thing that makes no sense to me. How in the world do you hit a double to the shortstop?
The short answer is you don’t. You hit a hard ground ball that got through the infield and went toward an outfield position. That’s who it should be marked going to.
Getting It Right
Again, it’s great that apps such as GameChanger are available to allow interested parties to follow multiple games from afar. But as long as you’re putting in the effort to record the game, you might as well do it correctly.
Understand these differences and you’ll help everyone get a better idea of what’s really happening/what really happened, which makes following along more fun.
What to Watch for In the Olympic Softball Games

As you may have possibly heard as a fastpitch softball fanatic, our sport is back in the Olympics for the first time since 2008! This is a rare moment to watch the best players in the world compete on a huge stage with presentation budget of a major network production.
It’s also the last time for the next eight years as the sport is not included in the 2024 Paris Olympics. It is expected to return in 2028 and 2032 when the games flip to the U.S. and Australia. Who knows what will happen after that?
So since this is such an unusual opportunity you’ll want to make the most of it. Not just to sit back and enjoy the games (although that’s great) but also to learn all you can while you have the opportunity.
So to help with that, here are a few pointers on some things to pay closer attention to. The Speed of Play.
The Speed of Play
I’m not talking about pitch speeds, although they are incredible too. I’m talking about what happens when a ball is put in play.
Look at what happens on a ground ball. It is scooped up and on its way to first in a “blink and you’ll miss it” fashion. There is no double-clutching, no calmly standing up and then casually firing it over. It’s there and gone.
Or look at the baserunners. Even the ones you would think are more powerful than fleet are incredibly fast. If a ball is hit between two fielders in the outfield there’s a good chance the runner on first is going to third. Bobble it at all and she’s heading for home.
Everything is amazingly fast. If you want to know what to work on in your/your daughter’s/you players’ games, work on that.
For example, don’t just hit them ground balls. Run a stopwatch and challenge them to make the play in less than three seconds. I find blowing an air horn when the stopwatch hits three seconds provides a pretty good indicator of whether they were successful enough.
Work on just pure running too. I know most people get into softball because they don’t like all the running in other sports, but it’s something that does need to be addressed.
While you can’t make everyone fast you can help them get faster. The faster your team is the more pressure it puts on the defense and the more runs you can score when you need them.
Here you can start by making sure your players are running on their toes instead of heels or flat feet. Then do a lot of short, quick sprints.
Run down a hill. Have two or more players run against each other, perhaps letting one player start in front of the other. Have them play tag around the basepaths. Anything to get the feet and arms moving faster.
Watch the Pitching Mechanics
The coverage I have seen so far has been amazing at showing pitching mechanics. We are getting great closeup shots of what is happening at release on great pitchers such as Cat Osterman, Monica Abbott, and Yukiko Ueno.
Notice how close they are to their bodies at release, to the point where their forearms brush against their hips. Note how on a curve ball the hand kind of wraps around the back hip instead of being out and away.
Watch how they release the ball with a smooth, whipping motion. Note that they are vertical or leaning slightly back instead of being bent forward.
Also watch how they seem to glide on their back leg, like they’re riding a skateboard, until the front foot lands. Then they go into whip and release.
While you’re watching that, also note that they don’t drag their back legs behind them like zombies. The leg stays under them, which is what allows that skateboard-like movement.
It’s really a Master Class on pitching, happening pitch after pitch.
Listen to the Communication
With no crowd noise to speak of you can hear what’s going on down on the field more clearly. While at first you may list to the description of the play, maybe watch a second time and listen to what’s happening on the field.
They’re not down there keeping to themselves. Those players are communicating.
They’re talking before the play to make sure everyone knows their responsibilities. They’re talking during the play to help direct throws and avoid confusion. And they’re talking afterward to clean up any issues and pick up their teammates if something went wrong.
The more you communicate the better you’ll play as a team. Learn from the best.
What Happens Away from the Ball
The initial camera work is going to follow the ball. That makes sense because that’s where the main action is.
But during replays from other angles, look at what other players are doing. Who is backing up at a base? What is the right fielder doing on a throw from center to third?
If there is a steal or a bunt, who is fielding it and what are the other players doing?
For example, with a runner on first, if the third baseman fields the ball who goes to cover third in her place when the ball is bunted? Is it the shortstop, leaving second uncovered?
Unlikely since they may want to go for the lead runner. So is it the catcher? Pitcher? Left fielder?
The more you see how Olympic teams operate in particular situations the better idea you’ll have of what your team/daughter should be doing. Or at least learning.
How Tough Hitting Is Against Great Pitching
So far there hasn’t been a ton of offense in most of the games. That’s to be expected with such great pitchers.
Maybe it will change as the tournament goes on and the hitters get used to the high level of pitching they’re seeing. But right now it does demonstrate how challenging hitting can be – even for the best players in the world.
That’s something to keep in mind when your daughter goes 0 for 8 on a Saturday, or your team hits a collective .225. No matter how hard you work, a lot of good things have to happen to succeed at hitting.
That said, practicing properly (and often) gives you your best chance to succeed. Each of the players you’re watching works incredibly hard to do what she does.
Imagine where those hitters would be without all that hard work.
Softball is a game built on failure. It’s those who can push past it who will ultimately succeed.
They Make Mistakes Too
I think this is an important lesson for parents (and some coaches) to learn. These are the very best players in the world, presumably. But at some key moments, usually when their team can afford it the least, you will see a player here or there make an error.
It happens. It’s unfortunate but it does, even to the best. Especially in a pressure situation.
What parents (and some coaches) need to take away from that is these things are going to happen occasionally so you can’t freak out or get down on your daughter/player or scream at her in a way that makes her feel bad about herself.
This applies not to just physical errors but mental errors. If you’re a coach, make the correction in a non-judgmental way and move on. Believe me, she didn’t do it just to make you look bad or ruin your day.
If you’re a parent, be supportive. She’s probably already feeling horrible about it. Instead of making it worse help her learn from the experience so she doesn’t repeat it.
Realizing even the best players in the world make mistakes now and then will help you enjoy your daughter’s/players’ playing more and avoid turning one bad play into a bad inning – or a bad game.
Anyway, those are a few of the things I think you should be watching for as you enjoy softball in the Olympics. Any other thoughts? Leave them in the comments below,
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