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Losing Doesn’t Build Character – It Reveals It
Today’s post was actually suggested to me by my partner in podcasting Jay Bolden of BeBold Fastpitch. Not sure why he didn’t keep it for himself since he writes some great posts on his own Facebook page, but I will definitely take it. Thanks, buddy!
I think we’d all agree that it’s easy to look like a good coach, and a good person, when your team is winning., because it’s true that winning covers up a lot of other problems. You may be the most clueless coach in the world, but if your team is winning a lot more than it’s losing no one is likely to have any complaints.
That’s understandable. As Nuke LaLoosh says, winning is a lot more fun than losing.
Where you truly see the measure of a coach, however, is when things aren’t going so well. When the team is having a rough season, or maybe just going through a rough patch, how the coach reacts reveals a lot about who he or she really is.
First, let’s talk about how a good coach will or should handle losing, just to do a little level-setting.
No one likes losing. I know I sure don’t, and especially didn’t when I was coaching teams. I was one of those “I hate losing more than I like winning” types.
So with that in mind, you have to look at WHY you’re losing. The first place a good coach will look is in the mirror, asking questions such as:
- Have I been training my team well enough?
- Have I been making good decisions about who is on the field?
- Have I been putting together the most potent batting order, based on facts, not feelings?
- Have my in-game decisions been good ones?
- Are we playing the right level of competition?
- Are our strategies appropriate for the personnel we have?
- Have I built an atmosphere where players are playing with confidence or with fear?
That’s a great starting point. But the truth is you could be doing all the right things and the team is still losing. The softball gods are funny that way, and when you make them angry for some reason you may have to sacrifice a chicken to get back on track.
If you noticed, all of the above had the coach looking inward, at him or herself first, to ensure that the problem isn’t staring him or her in the mirror.
Now let’s talk about what bad coaches do: they blame. They will:
- First and foremost blame their players for not playing well enough or trying hard enough.
- Blame their facilities or their budgets for not giving them enough money to be better.
- Blame the administration for not supporting them.
- Blame the parents (yes, even in college) for expecting too much, or questioning the coach, or I suppose for not having better DNA.
- Blame the umpires for not calling a fair game.
- Blame whoever happens to be out of earshot at the time.
- Blame whoever happens to be in front of him or her.
I’ve heard stories where a coach’s idea of coaching is to essentially yell at her players to “play better.” That’s the sum and total of her advice.
No advice on HOW to play better after a problem, such as stay down on a ground ball, or go for the lead runner first, or you have to look up to see where the ball is before trying for another base, or anything else helpful like that, So it’s no surprise when the same problems keep coming up. Thanks, coach.
We’ve also all seen the coaches who scream at their players, telling them how bad they are after they make a mistake. No attempt to build a positive atmosphere, or encourage them instead of letting them get down on themselves. Just constant berating.

And do things get better? Maybe by luck sometimes. But for the most part, that type of approach is counter-productive for one simple reason: it’s addressing the wrong problem.
Look, no one likes to lose. Some take it harder than others (like me) but no one actually likes it.
So screaming about it or blaming others doesn’t address the core issue. It’s an attempt to cover it up with bluster instead.
So what types of things does losing reveal about a coach’s character? One is their maturity level.
Good coaches will attempt to work the problem and maybe change the atmosphere or the mindset if needed to try to change the outcomes. They will look to support their players, and look for solutions to the problems the team is facing.
Bad coaches will deflect the problems and substitute anger and noise for a thoughtful approach. They don’t know what to do to change things so they throw tantrums in the moment in an attempt, I suppose, to hide their lack of a viable solution.
Losing also reveals their ability to see the larger picture. Good coaches know they will get through the current series of loses, and develop a plan to help expedite that process.
Bad coaches let their emotions take over and focus on the immediate.
Then there’s the worry about what others think of them. Both good and bad coaches will often have that concern. I mean, after all, we all want to be thought of as being good at what we do.
But good coaches understand they have to set those temporary perceptions aside; after all, if all else was the same except for the won-loss record, those people calling for their heads would instead be scheduling a parade.
Good coaches realize they have to separate themselves from the current unfortunate circumstances and think about times when their teams were winning so they can clear their heads and address whatever the causes are. If they truly believe in what they’re doing, and stay true to it, they know the wins will come again.
Bad coaches, on the other hand, will try to cover up their insecurities by directing their anger and blame at others, never stopping to think about the fact that they may need to change what they’re doing or how they’re approaching the team in order to flip the script and back on track. And the more they let those negative thoughts creep in, the worse things are going to get for them.
As we often say, softball is a game filled with failure and adversity. There’s absolutely no reason to think those things will affect you as a coach at some point, or more likely many points, in your coaching career.
How you handle losing when it comes, though, will say a lot about who you are and what you truly believe in. It is entirely a test of character, graded on a pass-fail scale.
Be sure you’re ready to pass that test. Not just for the sake of your players, or your program, but for yourself.
Giving Players the Chance to Work Through Adversity

One of the most common phrases you will hear in all of sports is “player development.” Whether it’s a 10U girls fastpitch softball team coached by volunteers or a multi-billion dollar NFL franchise, everyone likes to talk about how important player development is for the short- and long-term success of the team and the organization.
That is, of course, until somebody makes a mistake or a problem arises. Then all that talk about letting players develop goes out the window as the coach unceremoniously removes said player from the game so the team doesn’t face the unthinkable prospect of possibly losing a game because of that one play.
Yeah, I’m getting a little hyperbolic but it’s to make a larger point: how in the world will players develop when the minute something bad happens they are removed from the situation?
We’ve all heard the phrases “iron sharpens iron,” “steel is forged in heat,” and “diamonds are lumps of coal that stood up to pressure.” But none of those great outcomes happen if you remove the object from the situation the second any stress occurs.
That’s why, if you are actually committed to seeing your players develop, you have to leave them in to face their greatest difficulties or fears, even if it means you might lose a few more games here or there rather than pulling them something starts to go wrong. By giving them a chance to work their way out of a difficult situation, even if they ultimately fail today, you will help them become better-prepared for the next time they face similar pressure.
Take a pitcher, for example. Maybe she is fairly new to pitching, or has been sidelined for a while with an injury.
She starts the game and does ok in the first inning, but then she walks a couple of hitters on 8 or 9 total pitches. Time to pull her, right?
Not necessarily. If you’re in an elimination Sunday game maybe.
But if you’re playing a meaningless weekday friendly, or a showcase where no college coaches are there to see someone specifically, or a pool play game (especially where seeding will be decided by a blind draw) a better strategy for the player and the team might be to go out and talk to her, try to reinforce her confidence, then leave her in there to try to work her way out of the situation.
She just might surprise you. And even if she doesn’t, who cares?
Losing that game doesn’t really affect anything but your ego around your team’s record. But giving that pitcher a chance to work her way through difficulty might be just the boost she needs to help her contribute more to the team down the road.
After all, pitchers need innings if they’re going to be effective. Taking them out of the game because you panic at the first sign of trouble (or are more worried about wins than giving your players a chance to develop) will just set them back further on their own journeys – and could even cost you players who become great when someone else shows a little more faith.
The same is true for fielders and hitters. If you pull a fielder after one or even two errors rather than giving her a chance to recover she’s not going to learn very much – except that you have no faith in her.
If you constantly DH for a hitter because you don’t want to give up an out, or put in a pinch hitter any time the situation is remotely tense, it’s unlikely she’s going to develop the confidence it takes to swing the bat effectively.
Then, one day when she comes to the plate in a meaningful game where you have no other options, you’ll have no one to blame for her failure but yourself.
Ok, so does this mean I think you should never pull a pitcher or make another substitution? Of course not.
There are times when it has to be done. If you’re in a “win or go home” situation and your pitcher is starting to struggle, you’re probably going to want to look to the bullpen sooner rather than later.
Although even then, if you truly believe in that pitcher, you might consider leaving her in a little longer with the understanding you may not win this lesser tournament in order to make sure she’s ready for a more important one down the road.
Same with the fielder or hitter. If the fielder looks like she’s not mentally focused, or is herself panicking over the error(s), and there is a risk of elimination (or even dropping needlessly into the loser’s bracket), you may have to take her out.
But if you do, don’t just send her to Purgatory. Talk to her, try to reinforce her confidence, and assure her she’ll get more opportunities. Today is just a tough day.
If you have to DH or pinch hit for a hitter, let her know it’s not the end of the world. This particular situation needed a change, but she will have more opportunities to work herself back into the batting lineup, because the change is situational, not permanent.
Then live up to it.
Bottom line is there are times when hard decisions have to be made and players need to come out. But all too many times, coaches are making those decisions for the wrong reasons.
Instead of making a knee jerk decision at the first sign of trouble, give those players an opportunity to face the tough challenges and work their way out of an issue for a little longer than you might be comfortable. You never know when it will be just the thing to spur the creation of your team’s next superstar.
And help you build a reputation as a genius at handling players.
My good friend Jay Bolden and I have started a new podcast called “From the Coach’s Mouth” where we interview coaches from all areas and levels of fastpitch softball as well as others who may not be fastpitch people but have lots of interesting ideas to contribute.
You can find it here on Spotify, as well as on Apple Podcasts, Pandora, Stitcher, iHeart Radio, or wherever you get your podcasts. If you’re searching, be sure to put the name in quotes, i.e., “From the Coach’s Mouth” so it goes directly to it.
Give it a listen and let us know what you think. And be sure to hit the Like button and subscribe to Life in the Fastpitch Lane for more content like this.
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